Your Questions and Our Answers
How does sale work?
PLEASE CLICK THE HOME PAGE BANNER FOR DETAILS ON THE PROMOTION!
I can't get past Step 1 or I can't add shirts to the cart.
Make sure you are picking an OPTION not the Category title. MENS STYLES, WOMENS STYLES, etc are NOT choices, that the is the title of the group. Pick Reg Men's, Women's Long Sleeves, etc...
You MUST allow cookies to be stored on your computer or we can't put shirts in the cart. No program can. Also, if you have a cookie blocker, turn that off.
How much are the t-shirts?
Prices start at $19.99. Click home page banner for current sale. Thx
How long will it take to get my order?
Orders ship out within 2-3 business days, unless you pick UPS or Priority mail then it ships out the next business day. Will be there in about 2-5 days afterwards We will e-mail you a tracking number when it ships (check your spam folder if you don't get it). If you need your order fast, use UPS or Priority Shipping. Priority and UPS is shipped out the next business day. For international orders, it can take 1-4 weeks to get there. It has been shipped...and will get there soon....
ATTENTION INTERNATIONAL BUYERS
Depending on your delivery location, country, and order size, your order might be subject to import taxes imposed by the country of delivery. If your country does have taxes on imports, these import taxes are not covered by the postage charge on your order with Bad Idea T Shirts, and you will be required to pay them to receive your package. This is something beyond our control. We can not mark it as a gift.
I want to send as a gift, can I?
Our receipts, don't include prices. You don't need to do anything special. Marking as a gift for overseas purchase doesn't avoid taxes.
What is a regular tee? What is the difference between reg tees and American Apparel.
Regular tees are just like most tees out there. They are made by Gildan. American Apparel is a SUPER SOFT cotton that is more of a slimmer fit. I normally wear 1 size larger when i wear American Apparel. Check the size chart for your size. These are pre shrunk shirts. Most are 100% cotton. Click on a design and SCROLL down for details on shirts..
What is a women's casual tee? What is the difference between women's casual tees and a baby doll.
Women's causal is more like a men's regular tee but cut for womens. A baby doll is more of a for fitted tee with a tighter fit.
Are the shirts good quality?
Yes!! We use 100% cotton, heavy duty t-shirts (Ash is 90/10 due to the blend). The designs are professionally silk screened. Most of the men's reg shirts are Gildan up to 5xl.
What methods of payment can I use?
We accept Paypal, Visa, Mastercard, American Express and Discover. We do not accept checks or money orders.
Do you have a catalogue you can send me?
Sorry, since we offer over 1100 designs and are constantly adding new designs, a catalog would be obsolete right away. For this reason our assortment can only be viewed on-line. Click here to see our full assortment of designs.
Can I return or exchange an item?
Bad Idea T-shirts will accept unworn/unwashed items within 30 days of receipt of your order.
Please send unworn/unwashed items to:
Bad Idea T-shirts
Exchanges
18530 STARCREEK DRIVE
CORNELIUS NC 28031
-Please include the packing list and/or a note with your return:
Order number, name and email of the purchaser, name and address of where you would like us to send the replacement shirt.
-We do not charge a restocking fee, however, customer is responsible for return shipping.
How do I return a shirt I purchased?
Bad Idea T-shirts will gladly accept unworn/unwashed items within 30 days of receipt of your order.
Please send unworn/unwashed items to:
Bad Idea T-shirts
Exchanges
18530 STARCREEK DRIVE
CORNELIUS NC 28031
-Please include the packing list and/or a note with the following information:
Order number, name and email of the purchaser.
-List the items you are returning or note on packing list.
-Refunds will be made to the original form of payment.
-We do not charge a restock fee, however, customer is responsible for return shipping.
If you have any questions about our return process, please email us at warehouse@rktshirts.com or call 704-987-1687
Received Incorrect or defective shirt
Sometimes we make a mistake and will always do our best to make it right..
If you have received an incorrect or defective shirt please email warehouse@rktshirts.com or call us at 704-987-1687 with your order number, name and issue. We will work to make it right.
Why do you charge sales tax in my state?
Most states now require us to collect sales tax. We do so by law.
Do you have a size chart?
Yes, our shirts are pre-shrunk and TRUE TO SIZE, you can check out our size charts by clicking here.
Do you offer wholesale prices?
Yes, we have a great wholesale program, with as little as a 100 shirt minimum. Click here for details
How much are your shipping charges?
Shipping is $4.99 for 1 shirt, with smaller increases as shirts go into cart. We also offer international shipping for a standardized additional cost based on USPS current rates. UPS and USPS/international costs are calculated at checkout.
Do you ship internationally?
We ship all over the world. If you do not see your area listed, we don't ship to you at this time.
There is a issue with my order. How do I get it fixed?
Let us know if there is a issue by choosing the appropriate choice on our CONTACT US page. We will check it out and if we find an problem, we will fix for you. We may ask for a photo to save time. We will do whatever it takes to correct the issue. Contact Us Here
How can I contact you?
The fastest way toget a fast reply is via email. If you need to communicate via phone, you can leave us a voicemail, but our phone lines are not always answered. Our goal is to answer all emails with in one business day.
You can call us at 1-877-570-7539 and leave a message. Email is the best way to get quick reply.Click Here to use our contact form.
Can I cancel and order once it has been processed and paid for?
Sorry, the system is automated and all orders go into processing immediately. With thousands of orders, it would be impossible to track it down during production. You are welcome to use our return/exchange program once you have received your order.
What is your policy for return/exchanges for Halloween Costumes?
We only accept size exchanges for the same costume up to two weeks prior to Halloween after that all sales are final. Absolutely NO REFUNDS. I am sure you understand why. We discount our costumes and must maintain this policy to keep cost LOW.
Do you "buy" design ideas for your site?
We do not pay for design ideas, but if you feel you have a good idea, please feel free to send it to us at customerservice@roadkilltshirts.com and DESIGN IDEA in the subject line. We might make it, if we think it has legs.